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What types of service are Foshan Hongyun ceramic tile processing equipment manufacturer provided?
time : 2021-05-24 17:14 views : 22

   In today's service-oriented society, the reason why consumers choose this product is not only its quality, but also its service attitude.If you want to take the lead in the industry, in addition to the quality of products, but also have high-quality service.What types of service are Foshan Hongyun ceramic tile processing equipment manufacturer provided?Here is an introduction.

   The service types of Foshan Hongyun ceramic machinery factory are divided into technical service and maintenance service.

Hongyun ceramic machinery

1. Technical service

   Our company is responsible for providing complete technical information such as product manual, parts manual and detailed training materials for free. Free of charge to send skilled technical experts to the site for technical guidance, installation, commissioning and operation, test the indicators required by the equipment, until the delivery of normal use. Free to provide users with 24-hour online service, training operators. Train operators on equipment operation and maintenance. Ensure that the staff can fully understand the equipment maintenance, overhaul and actual operation.


2. Maintenance service

   Our factory has more than 300 after-sales technical service departments in China. If the product breaks down in use, the local maintenance and service departments can send technicians to the user's site at any time. At any time, we can arrive at the scene within 24 hours after receiving the user's call, and provide timely services to eliminate equipment faults in time.


3. Service principle

   No matter in the warranty period or outside the warranty period, once the equipment fails, no matter what the reason is or what the responsibility is, the principle is to solve the problem first to ensure the normal use of the machinery. If necessary, technical personnel can be sent to the scene to track the service, to ensure timely operation.

Hongyun ceramic machinery company

   Foshan Hongyun ceramic machinery factory is an enterprise integrating research, production and marketing. It mainly deals in all kinds of ceramic deep-processing machinery. Its products have many kinds, complete functions and reasonable prices. As long as you buy Hongyun's equipment, you will be Hongyun's lifelong customers, and you can enjoy the treatment mentioned above.


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